Get your refund with ease
Our automated platform simplifies the refund request process to save you time and maximize your chances of success.
Simple, fast, and effective
Our 3-step process to get your refund without hassle or paperwork.
Submit your request
Upload your documents in a few clicks and fill out our intuitive form in under 5 minutes.
Automatic analysis
Our AI checks your eligibility and our experts manually validate it if needed.
Receive your money
The refund is deposited directly into your bank account within 48 hours after approval.
They trust us
Discover what our clients say about their experience with RemboursFacile.
“I didn’t even know you could get refunded for this kind of situation. The platform guided me step by step, it was super clear.”
“I run a small business and often lose money on incidents like these. Thanks to RemboursFacile, I now recover most of those losses automatically.”
“I had lost hope after the laundromat ate €5. I tried RemboursFacile on a whim... and I was refunded within the week. Honestly surprised!”
Frequently Asked Questions
Find answers to the most common questions about our service.
What types of incidents are eligible for a refund?
Our platform covers incidents related to automated services: laundromats, snack or drink vending machines, service kiosks, etc. If a payment failed or a product was not delivered, you can submit a request.
How does the refund request process work?
You fill out a quick online form, provide proof of purchase or a photo of the issue if possible, and we take care of the rest. You receive a response within an average of 72 hours.
How long does it take to receive a refund?
Once the request is approved, the refund is usually processed within 48 business hours. If manual validation is required, it can take up to 5 business days.
Are there any fees involved?
No, the service is free for end users. All fees are covered by the operator (laundromat, vending machine, etc.) under their agreement with our platform.
How can I confirm that my request was received?
A confirmation email is sent to you after submission. You can also track your request status via a secure link or a notification from your operator.
Ready to get your money back?
Join thousands of satisfied customers and submit your request today. It’s simple, fast, and risk-free.
Start now